Faculty/Student Issues
Office Hours
Faculty in the College of Arts and Letters is required to hold office hours during each semester in which they are teaching. Department administrative coordinators keep a list of these hours and faculty often post them outside their offices.
Graduate and undergraduate advisers generally schedule longer hours so department majors can visit them regarding scheduling, changes of program, and other issues.
Students are encouraged to visit their professors and advisers for assistance and and information.
Grievances
The College of Arts and Letters has established a procedure for students who have encountered problems in the classroom. The steps are as follows:
- Attempt to resolve the situation directly with the faculty member involved.
- If the initial attempt at resolution is unsuccessful, make an appointment to see the Chair of the faculty member's department and discuss the issue with her or him.
- If discussing the situation with the department Chair still has not afforded satisfaction, submit a written statement of the problem to Assistant Dean Leslie S. Johnson in Storm Hall 134. The statement should be as complete as possible and should minimally contain the faculty member's name, the course title, a description of the problem, the student's name, red ID number, and a phone number or email address where the student can be reached. Be sure to attach copies of any pertinent materials that may support your case such as the course syllabus, papers or assignments, handouts, and correspondence. After the Assistant Dean has reviewed the file, the student will be contacted to arrange an appointment.
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Contact Information
Office Location: Arts & Letters, Room 202
Office Hours: Monday through Friday, 8 AM - 4:30 PM
Phone: (619) 594-6270
Fax: (619) 594-0709
Email: assistnt@mail.sdsu.edu
Mail Code: 6024
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